General Information

 

Will there be a football season?

At this point in time, we are planning for a season.

 

Will UC guarantee my seat location for 2021?

Yes. All seat locations that were held by season ticket holders prior to the season will be reserved for 2021. Season ticket holders will have the first opportunity to renew their seats for the 2021 season when the renewal process begins early next spring.

 

I moved my season ticket location during the spring, what will my seat location be in 2021?

All season ticket holders who adjusted their 2020 season ticket location during our annual seat improvement process will see that same location carry over to the 2021 season.

 

Will tailgating be permitted?

No. Tailgating will not be permitted for the 2020 season.

I am a UC student; will I have access to tickets this fall?

Information on student season tickets will be sent in the coming days.
 

What happens to the donation I made for the Strength in Unity program?

Your money will go to support bringing out health care workers to UC Football games in the 2021 season.

 

Bearcats Ticket Assurance Plan

 

How is UC handling season tickets during the COVID-19 pandemic?

There will be no football season tickets. Season ticket holder status and ticket locations will be automatically rolled over to the 2021 season, for all season ticket holders.

 

As a season ticket holder, what options do I have with money I have already paid for my season tickets?

Through the Bearcats Ticket Assurance Plan, season ticket holders have 4 different options on what they can do with money they have previously paid. Please Click Here for more information.
 

What will UC do with any season ticket accounts who do not select an option in the Ticket Assurance Plan?

Season ticket holders who do not respond by September 30 will automatically see their payments applied to the 2021 season.

What is the deadline to request my refund?

Season Ticket Holders have until September 30, 2020, to request a refund. After September 30, payments will be rolled over to the 2021 season.

 

If I request a refund, will I have an opportunity to renew for the 2021 season?

Yes. Regardless of level of participating in the Bearcats Ticket Assurance Plan. All season ticket holders from the 2020 season will have the opportunity to renew their same seat location for the 2021 season.

 

How will refunds be processed?

Refunds will be processed within 5-7 days of the refund request. Refunds will be issued in the way payment was received.


 

UCATS

 

What is the Next Level Fund?

The Next Level Fund was established to help redefine the levels of competitive excellence for UC student-athletes. Its creation expands our fundraising focus to support the more immediate needs of our Bearcats – providing critical resources to our nearly 500 student-athletes as we work together through the unprecedented challenges of the 2020 college athletics landscape and “new normal” that will follow.

 

Will my donations be tax-deductible?

Yes, all money donated to the Next Level Fund or UCATS General Scholarship Fund is tax-deductible.

 

What are UCATS Black Points Used for?

UCATS Black Priority points are used for ticket priority for all away sporting events, postseason events and season parking pass allocation for Football and Men’s Basketball. For more information on the UCATS Priority Point System, please click here.


 

Is the Bearcats Ticket Office open?

Bearcats Ticket Office representatives are working remotely due to campus restrictions around COVID-19. We are available to assist you Monday-Friday from 8am-5pm EST. We can be contacted via email (uc.tickets@uc.edu) and by phone (1-877-CATS-TIX).

If you are reaching us by phone, you will be prompted to leave a voicemail. Please leave us a message and a representative will return your call as soon as possible.