Digital Ticketing FAQ

Fans can reach out to their personal Account Executive, or the Bearcats Ticket Office by phone at 1-877-CATS-TIX or email uctickets@uc.edu to discuss options.

• No, the barcodes on your digital ticket work just like your boarding pass at an airport, the digital ticket will be scanned at entry.
• Tickets will not be accepted at the gate if they are printed and screenshots will cause issues and delays at entry.

Digital tickets will be sent no later than one week prior to kickoff.

Fans can always access their tickets by logging onto their Bearcats Online Ticket Account via the Cincinnati Bearcats App or smartphone web browser.

• We encourage fans to download their digital ticket(s) into their Apple Wallet or Google Pay on their smartphone as soon as they receive them. Or download the PDF version within your smartphone browser.
• This way digital tickets can be accessed without the need of the internet.

• Tickets are connected to fans accounts, so they will be able to visit the Bearcats Ticket Office on gameday to get assistance.
• The ticket holder must show a valid ID to receive the tickets.

• You can easily transfer your ticket(s) to each member of your group.
• This allows everyone to arrive at the venue at their own convenience.
• Instructions to transfer tickets can be found online HERE.

• Yes. The person receiving the tickets will be prompted to create a Bearcats ticket account, or log into an existing account, upon ticket acceptance.
• Instructions on how to do so can be found online HERE.

No. All ticket transfers must be completed prior to the start of the event.

No. At this time, season parking passes for the 2021-22 seasons will still be physical passes, they will be mailed the month before the start of the season.