It’s time! Your new Bearcats Ticket Office Account is ready for you to log in and to access your ticket and donation information! Please read the below carefully as it explains how-to access your account. Don't worry, your Bearcats Ticket Office representative is here to help. As we work through this transition, please feel free to reach out with questions, comments or concerns at uc.tickets@uc.edu or (513) 556-2287. Hours of operation are 8:30 a.m. - 5 p.m., Monday-Friday.

Action needed:

• Visit the log-in page at am.ticketmaster.com/bearcats and log in.
  • Use the below “How-To” guides to help your login process. The initial process should take anywhere between 3-5 minutes.
  • Verify that your account information is correct.
• Update your credit card/payment information to ensure billing plans and ease of purchasing tickets in the future
• Accounts that had previously been on a bill plan or had a balance due will see an invoice on the “Invoice” page. Either re-sign up for a bill plan or pay off the balance to avoid delays with ticket access and management.
• Ticket purchases on your account manager can begin Tuesday, July 8.
• As previously communicated, please add gobearcats@engage.ticketmaster.com to your safe senders list. This email address will be used to officially communicate to you through the transition of our ticketing platforms.

Anticipated Timeline for Ticket On-Sales:

• July 8: First day of transactions (football season tickets and mini-plans) 
• July 13: Football Single Game Pre-sale information sent to fans 
• July 14: Football Single Game Pre-sale Available
• July 18: General Public Football singles on sale; 50 days to home opener 
• July 22: VB seat selection
• July 28: Football ticket transfer and re-sale available
• September 2025:  
  • Basketball tickets available on account (once schedules are released)
  • Football renewals and auto-payment information sent to fans

Ticketmaster Account Manager is the new home of the Cincinnati Bearcats ticket office and UCATS. Sign in to renew, purchase and manage your tickets – as well as donate to a UCATS fund.

For an in-depth guide to creating an account, signing in, and adding a payment method, watch our video walkthrough.

STEP 1

Navigate to am.ticketmaster.com/bearcats and select ‘Sign In’ in the top right corner. (We recommend that you bookmark this page for future use.)

Cincinnati Athletics has created your account using the email address associated with your existing UC Tickets/eVenue account.

If you already have a Ticketmaster account using the same email address as your existing UC Tickets/eVenue account, please use the “Linked Ticketmaster Account” instructions below. If that email is not associated with Ticketmaster, please use the “New Users” instructions below.

STEP 2

Linked Ticketmaster Account: If the email address associated with your UC Tickets/eVenue account is the same as a current Ticketmaster account, you will be able to log in using the same login information.

New Users: If the email address address on your UC Tickets/eVenue is not associated with Ticketmaster: 

• Enter your email address at the Sign In screen
• Click “Continue”
• If the email is not recognized, Ticketmaster will ask you to create your account with a password, first name, last name, and zip code
• Next, you will need to verify your email and phone number
• Once verified, click “Done” to login
• Read and scroll through both the Ticketmaster and University of Cincinnati Terms and Conditions (Please note – that you must scroll to the bottom of each)
• Once complete, click “Agree” to continue to your account

STEP 3

Once you sign in, please click your name in the menu bar and review/edit the information under “My Profile.” We recommend adding payment information ASAP to save time in the future. Your previous payment information was not transferred to Ticketmaster.

Ticketmaster Account Manager is the new home of the Cincinnati Bearcats ticket office and UCATS.

Sign in to renew, purchase and manage your tickets – as well as donate to a UCATS fund.

STEP 1

Navigate to am.ticketmaster.com/bearcats and select ‘Sign In’ in the top right corner. (We recommend that you bookmark this page for future use.)

Cincinnati Athletics has created your account using the email address associated with your existing UC Tickets/eVenue account.

If you already have a Ticketmaster account using the same email address as your existing UC Tickets/eVenue account, please use the “Linked Ticketmaster Account” instructions below. If that email is not associated with Ticketmaster, please use the “New Users” instructions below.

STEP 2

Linked Ticketmaster Account: If the email address associated with your UC Tickets/eVenue account is the same as a current Ticketmaster account, you will be able to log in using the same login information.

New Users: If the email address address on your UC Tickets/eVenue is not associated with Ticketmaster: 

• Enter your email address at the Sign In screen
• Click “Continue”
• If the email is not recognized, Ticketmaster will ask you to create your account with a password, first name, last name, and zip code
• Next, you will need to verify your email and phone number
• Once verified, click “Done” to login
• Read and scroll through both the Ticketmaster and University of Cincinnati Terms and Conditions (Please note – that you must scroll to the bottom of each)
• Once complete, click “Agree” to continue to your account

STEP 3

Once you sign in, please click 'Buy Tickets' in the menu bar.

STEP 4

Select the sport that you are looking to purchase and follow the Ticketmaster buy flow.

STEP 1

Navigate to am.ticketmaster.com/bearcats and select ‘Sign In’ in the top right corner. (We recommend that you bookmark this page for future use.)

Cincinnati Athletics has created your account using the email address associated with your existing UC Tickets/eVenue account.

If you already have a Ticketmaster account using the same email address as your existing UC Tickets/eVenue account, please use the “Linked Ticketmaster Account” instructions below. If that email is not associated with Ticketmaster, please use the “New Users” instructions below.

STEP 2

Linked Ticketmaster Account: If the email address associated with your UC Tickets/eVenue account is the same as a current Ticketmaster account, you will be able to log in using the same login information.

New Users: If the email address address on your UC Tickets/eVenue is not associated with Ticketmaster: 

• Enter your email address at the Sign In screen
• Click “Continue”
• If the email is not recognized, Ticketmaster will ask you to create your account with a password, first name, last name, and zip code
• Next, you will need to verify your email and phone number
• Once verified, click “Done” to login
• Read and scroll through both the Ticketmaster and University of Cincinnati Terms and Conditions (Please note – that you must scroll to the bottom of each)
• Once complete, click “Agree” to continue to your account

STEP 3

Once you sign in, please click 'Invoice' in the menu bar. If you have season tickets for multiple sports, you will see an invoice for each sport. You will need to go through the payment process for each individual invoice.

STEP 4

On your invoice, you will see the cost of the tickets as well as any required donations associated with your seats. To make a payment, select one of the payment options: 'Pay in Full' or 'Payment Plan.' You will then add your payment method. If you would like to use multiple cards, select 'Split Payment.'

STEP 5

After you have accepted the terms and conditions, please click 'Pay Now.' Your payment will then be processed and you will receive a confirmation email from 'Cincinnati Bearcats <noreply@ticketmaster.com>.'

STEP 1

Log in to your account at am.ticketmaster.com/bearcats and then select “Manage Tickets” from the home screen.

STEP 2

Select "Transfer Tickets" from the ticket management options.

STEP 3

Select the event that you would like to transfer and click "Continue."

STEP 4

Select the specific seat(s) you would like to transfer. Add a recipient to receive the transfer using their First Name, Last Name and email address. 

STEP 5

Review the transfer details by confirming the event, seat location, ticket quantity and recipient information. Click “Transfer Tickets”. You will receive an email notification confirming your transfer and the recipient will receive a notification to accept it.

STEP 1

To accept a ticket transfer, login to your account at am.ticketmaster.com/bearcats.  You must login using the same email that was entered by the sender.  You will also receive an email notifying you of the pending transfer.  Select “Manage Tickets” from the home screen.

STEP 2

A notification should apepar informing you of the pending transfer. Click "Accept."

STEP 3

The transfer is complete and the tickets will be availabe in your account.

STEP 1

Log in to your account at am.ticketmaster.com/bearcats and select the "Manage Tickets" option.

STEP 2

Identify the correct event for the ticket(s) that you would like to resell and select "View Event Details."

STEP 3

Select the "Sell" option to begin the resale process. Please note that not all tickets are eligible for resale.  Tickets must be fully paid before being eligible for resale.

STEP 4

Select the ticket(s) that you wish to resell and click "Continue."

STEP 5

If it is your first time reselling tickets, you will need to complete the "Create Your Seller Profile" section. Click "Continue" when you have filled out the required information.

STEP 6

Select the price at which you would like to sell each ticket. Your payout amount will be noted on the right side of the screen. Click "How is my payout calculated?" for further details on your payout amount. Next, select the date which you would like the listing to cutoff. Your listing will be removed, and the ticket will remain in your account if it is not sold by this date/time. To complete your listing, choose your payout method and click "List Ticket."